Past clients comment on Wallace Remodeling Inc.’s exceptionally fair and professional process, the trustworthiness and reliability of our carpentry crews, and our attentive service throughout their projects. Here’s what a few of them had to say.
“First I think they are good, eithical people at Wallace Remodeling and that is not easy to find. Kevin Wallace is really, really smart and he knows how to do anything! He can just figure anything out. He knows what he’s doing, will give you his best and he’s real honest. He’s not a guy who’s going to come in to get the gig and vanish.”
–J.O., Pacific Heights resident
“We just like Kevin, too. I’m even meeting him for lunch today. It’s good to know him. All the other people at his firm are such sweethearts, too. My husband and I both said it’s really rare to find such an exceptional outfit.”
–B.S., Glen Park resident
“I felt everything was conscientiously attended to. I was very impressed with the quality of the work. It seemed to me that Kevin gathered a collection of trades people and professionals at every stage, from architect to project manager to carpenters—there was no one that took a cavalier, flippant attitude.”
–B.H., Noe Valley resident
“They gave me everything I wanted. And they were all-inclusive. They thought through the project and added little touches to the plan that I wouldn’t have thought of. They were generally overall helpful. The subcontractors were great. The architect explained things which was helpful in making selections. It was all custom work, no prefab stuff.”
–L.M., San Francisco Business Owner
“They were open to hearing my suggestions, and helped me understand the implications of my choices while making their own recommendations to enhance the look and make the process efficient, as well. I had certain things I wanted that were non-negotiable—taking out a wall, putting in a lazy susan, the refrigerator to be in one specific place—and they were amenable to working around my requests. I was clear on what I wanted and they were respectful of my wishes.”
–P.M., Balboa Park resident
“We never had a though about having someone else do it—from design to construction management to all details the quality of the work and the commitment to our project was high.”
–B.H., Noe Valley resident
“We had an initial design consultation phase which included a certain amount of preliminary design. Wallace Remodeling really understood my concern that the addition match the style of my 1916 house and not look modern. Now people come to our house and say ‘You’d never guess this was added on.’”
–M.S., Castro resident
“The kitchen is so much more efficient and a million times more aesthetically pleasing. Wallace Remodeling’s architect did a fantastic job making space more efficient, he moved appliances around in our small kitchen and he found a place to move the refrigerator so our old, open space could become a pantry. Now we have more space than we did before and its much more useful, convenient and spacious feeling.”
–K.M., Glen Park resident
“Wallace Remodeling was head and shoulders above other remodelers we spoke to accommodating our needs and budget. They were also far more imaginative discussing what could be done.”
–B.M., Cole Valley resident
“The Wallace team are all decent, nice people, whom I think should be rewarded. People going through a remodel are nervous, stressed, have expectations that cannot be satisfied. But, hey, that’s the project. It made it much more enjoyable to have a team like Wallace Remodeling on the job.”
–B.H., Noe Valley resident
“To fix a leak in the walls, they brought their team to analyze the problem and devise a solution. I felt we had a bunch of intelligent people working to solve this issue. It was clear they knew what they were talking about and what was required by the building codes. They knew about drainage systems. They just demonstrated they knew what they were doing, understood the problem, ways of coping with it, made their suggestions and left us the room to make our own decisions and choices. Pure and simple, they just knew their business. I never had a bad moment with one person on that job. I can’t think of any other project where I’ve had 100% positive experience. The whole staff made it pleasant. They are the most professional group. My husband and I have never worked with anybody so professional.”
–B.S., Glen Park resident
“[Their] project manager was to die for. His management was superb. If there was any kind of problem, all we had to do was call [him] and he sent someone immediately.”
–B.M., Cole Valley resident
“We acknowledge that Kevin is relatively expensive, not cheap, but I think it’s worth it because the result is good. The look of it is good, the bathroom works well, the closet is as we wanted it. He was good to work with, spent time helping us understand and made suggestions we hadn’t thought of, helping us find items we needed to install. Kevin is very personable, he does have a sense of humor, we couldn’t have been more happy with his carpenters.”
–E. & P. H., Parnassus Heights residents
“They’re professional, responsible and clever. Their pricing is not low, but they’re worth it. They were on target for what they did. There were a lot of people working on that job and lots of coordination so the prices seemed very fair for what we got. Especially after going through stop-gap measures before hiring them, I came to really appreciate the value of someone who really manages a job like that and has good teams of people from office staff to craftsmen working for them. That, to me, is worth a lot. Something like this is a huge hit on your pocketbook which hurts for years, but you have to do it and I’m glad it got done by Wallace Remodeling.”
–B.S., Glen Park resident
“We definitely got what we paid for. In terms of the overall project, what we spent, and what we got I cannot think of any single thing we did that I’m not pleased with. There is nothing I wish we’d done differently and I look at it all satisfactorily. I really felt the price was worth it.”
–B.H., Noe Valley resident
“If you want the solid, best quality work, then Wallace Remodeling is the company. If you want cheap, shoddy, temporary work then there are cheaper and less imaginative contractors willing to do very limited work. It seemed every aspect was helpful for the client (us) and was truly top quality service. They also did careful follow up.”
–B.M., Cole Valley resident
“They gave us a multi-page line-by-line description so we knew exactly what materials were being used, what styles and colors were selected, and they prepared us for any unforeseen circumstances. We were novices at this so we learned as we went along, but it was handled in such detail and although we were overwhelmed at the scale of it, we were made to feel as comfortable as possible. We’d heard horror stories about remodeling from all our friends, but we felt fortunate and well taken care of. We left feeling very smug based on what we’d heard about other contractors. Lots of that was due to Kevin Wallace’s ability, his unassuming and knowledgeable personality. He didn’t try to do a hard sell or confuse us with details, but rather walked us through it carefully like he was counseling and reassuring us in the process.”
–T.P., Twin Peaks resident
“I knew Kevin was the person I wanted to work with the moment I met him. We had a problem with water seepage, and the people we hired before were unable to solve it. Wallace Remodeling spent a lot of time looking over the situation, then came up with great ideas. They’re very professional and were really nice to work with.”
–San Francisco resident
“I have a beautiful 1924 home that needed the kitchen and bathroom remodeled. Wallace was great—they knew exactly what I wanted. They have an excellent regard for older homes. They are unpretentious and they’re always on top of everything.”
–San Francisco resident
“People are just in awe when they walk into my kitchen! Kevin is very creative and he offers excellent suggestions. Wallace also put in a bedroom suite with a dressing room and bath. It looks wonderful!”
–San Francisco resident
“Wallace Remodeling did two jobs for us from start to finish: Added a bedroom and bathroom to our roof; remodeled our kitchen and downstairs bathroom. From the beginning until the end, Mr. Wallace and his crew were very easy to work with. They respected our bottom lines and gave feedback to our suggestions. Their communication style was clear and ongoing. They were great listeners. They gave their opinions only when asked for. They were always on time and kept the job site clean. The kept to their time frames. Their in house architect, Ron, was smart, creative, and never condescending. I have recommended them to my friends and would not hesitate to use them in the future.”
–P.V., Bernal Heights resident
“Kevin Wallace and company helped me convert a very nice in-law apartment back into the main house as a master bedroom suite. The City was forcing me to eliminate this affordable housing unit. Wallace was also helping me to legalize a number of improvements which had been done over the years, but were not properly permitted. The goal was to have a home ready for sale with no issues, or as few as possible. They did a great job dealing with the City and dealing with my cranky mood during this process. I do recommend them for remodeling projects.”
–M.T., Miraloma resident
“Wallace remodeling offers great customer service and value for any remodel. We had our bathroom remodeled during the summer and are very satisfied with the results. They were flexible during the process and found ways to save us money as well. I would recommend them highly for any new build or remodel job.”
–R.R., Miraloma resident
“I’ve worked with Wallace Remodeling on many projects over thirty years and they have always done a great job. Their expertise, capabilities and professionalism are beyond question and I would highly recommend them. They’re easy to work with and are team players, looking out for the homeowner and searching for creative solutions to help keep costs down.”
–Larry Paul, architect